Can I get a one off box or do I have to subscribe?
All of our Sweet Packs are on a subscription basis. BUT it is possible to cancel straight away and not get charged a second time. If you would like to cancel, please head over to your account on our website where you can manage your subscriptions. If you checked out as a guest, please locate your confirmation email which will have a link to "manage my subscription". If you can't locate your confirmation email please email us at email@example.com with your order number and we will be able to email over a link where you can access your subscriptions to cancel.
When will I get my Sweet Pack?
Your Sweet Pack will be shipped out 1-3 days after you order and will take 1-3 days to arrive. It all depends on how busy we are but we aim to get them out within 3 days.
Are there initiation fees, cancelling fees or any other stupid sneaky fees?
NOPE! We hate hidden fees and we don't want to do that to our customers. You can cancel whenever you choose!
Is this a contract?
Nope, you can cancel whenever you want.
How do I personalise my Sweet Pack?
Right now this is not possible but you can order the items you want and purchase a Gift Wrapping in the cart page and well send it in our colourful box.
What kind of goodies will be included?
All depends on what Sweet Packs you go for. There are full breakdowns on the product page.
What are the shipping fees?
We charge £4.99 for Next Day Delivery to UK mainland.
FREE Next Day Delivery to UK Mainland if you spend more than £50.
£2.99 anywhere in the UK with Royal Mail BUT this is capped to 2kg orders.
How do I upgrade my subscription?
Upgrading is easy. Simply cancel your current plan and make a new one for your newly desired Sweet Pack.